Usually low-level capture unless (a) the communications protocol isĮncrypted or (b) it does not recognize the protocol. Recorder determines the level to use each time a Chat/IM event begins: High-level capture is used asĪ backup to the low-level method because it relies on a specific version This approach can record encrypted communication, Level" resulting in a recording with greater detail (emoticonsĪnd HTML formatting). Captures content directly from the application window at "high Low-level capture works wellįor most conversations because it does not rely on a chat client version. IM conversations (text only) at "low level" when a "high The Recorder uses two approaches to capture the listed If you remove ports, you may compromise the Recorder's ability to record. Port from monitoring, select the port number and press DeleteĬhange a port, the change does not take effect until the user restarts To add a new port, in theĪppropriate protocol field, type a space following the given ports and
Where the Recorder is listening for activity. For example, HTTP web traffic normally occurs at port 80, and SMTP email often goes through port 25 You can add or change a communications Port The destination for a particular type of data communication on arrival at an IP address. These settings do not take effect until the user logs out of and restarts OnlyĪdvanced users should attempt to make changes, so that recording is not
Record | Chat/IM Activity and click the System Settings button to access this panel. You will likely NEVER change these settings. Chat/IM System Settings ( Record | Chat/IMĪctivity | System Settings) allow fine-tuning
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